WE'RE GROWING!

Join Our Team

Looking to join an experienced, dedicated, hard-working, and fun team? Our employees receive support, communication, work-like balance, daily trivia breaks and the important stuff, like medical benefits. Check out our openings below and send us your resume. We'd love to chat. 


LEAD

DEVELOPER

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Responsibilities

  • Serve as Applications Developer to support multiple on-going projects as well as develop new customized applications

  • Interact with and lead project teams and clients to determine project needs and translate those needs into robust but simple solutions
  • Help identify the right blend of technologies to make our Company successful
  • Document application and data designs for non-technical clients
  • Help promote application and data management best practices on projects

Qualifications

  • BA in Information Technology or Computer Science preferred
  • 5-10+ years experience developing web applications within enterprise architectures preferred
  • Passion for free-market principles is required
  • Proficiency with JavaScript Technologies and React Framework preferred
  • Working knowledge of some of the following software languages and frameworks: HTML, JavaScript, and CSS, R, Python, SQL, React
  • Excellent communication and problem-solving skills, with experience interfacing directly with business end-users in design and requirements planning
  • Demonstrable ability to work as part of an integrated solution development team
  • Excellent verbal and written communications skills. Candidates must demonstrate advanced technical writing skills through writing samples
  • Ability to manage tasks and timelines effectively
  • Ability to lead and deliver in a Start-Up environment

Job Type: Full-time

Job Location:

  • Cleveland, OH

Required education:

  • Bachelor's

Required experience:

  • Software Development: 5 years
 

EXPERIENCED TECHNOLOGY

SALES PROFESSIONAL

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Inside Sales Director – several openings available  

Responsibilities

  • Drive revenue by focusing on new business verticals: including existing political and commercial verticals
  • Develop relationships with new prospects, initiate sales activity, and manage sales cycles to closure
  • Perform disciplined discovery and needs analyses with partners
  • Reply to inbound leads quickly to ensure expedited connection with prospect for value propositions communication and product demonstration
  • Assist in the definition and execution of a lead generation and sales plan
  • Ensure the effective hand-off process to Client Success (account management) colleagues and program managers to implement and maintain success post contract
  • Collaborate with Marketing and Customer Success for proper lead follow-up, hand-off and closing techniques to ensure ultimate user experience
  • Work with partners to set mutually acceptable timelines and milestones for closing business
  • Function effectively at both the strategic and detail levels in support of the development of major client relationships
  • Develop and maintain social media domain expertise on relevant trends and topics
  • Differentiate and position value proposition vs. competition
  • Collaborate with and enlist internal and external teams to assist in ensuring the successful delivery of Data Genomix™ programs
  • Identify, peruse, and close opportunities for system-wide contracts for managed services
  • Respond to online questions from prospective users through chat feature to complete sales process
  • Conduct in-depth presentations and trainings both onsite and online
  • Provide analytical and technical support, including: targeting, analytics and the use of social media and grassroots technology

You will possess most of the following:

  • 3-10+ years of consistent successful software and solution sales experience, or relevant experience
  • Experience selling to senior level clientele
  • Ability to articulate a visionary message
  • Proven track record of prospecting and deal closing
  • Demonstrated experience selling into medium and large accounts
  • Demonstrated consultative approach to selling
  • Keen understanding of solutions selling to enlist data-driven buying decisions
  • Ability to manage a complex multi-point sales cycle
  • Experience using technology to improve business operations
  • Exceptional relationship development and management abilities
  • Proven commitment to customer service
  • Extremely effective written, oral, and presentation communication skills
  • Demonstrated high degree of ethics and integrity
  • BA/BS Degree

Job Type: Full-time

Job Location:

  • Cleveland, OH

Required education:

  • Bachelor's

Required experience:

  • Software or Related Sales: 3 years

 

CUSTOMER SUCCESS AGENT

ACCOUNT MANAGEMENT

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Responsibilities

  • Provide world-class customer service by establishing trust with clients
  • Manages accounts by ensuring ultimate user experience, including technical understanding, trouble shooting, best practices, campaign success, and reporting
  • Serves as main point of contact for all user questions, including technical, billing, and user accounts
  • Connects with clients at the point of user registration for ultimate goal of establishing paid user account
  • Proficient in both models of account management, including self-serve users and managed services
  • Delivers candidate leads and campaign reports based on client timeline preference
  • Replies to client communication in timely manner, including providing estimated service schedule for any technical questions or issues
  • Super user of chat interface for questions from clients
  • Provides insight for best practices for improved ad performance, including creatives, copy, targeting, messaging, and more
  • Navigates through Facebook Business Manager to ensure proper set up of client campaign and reporting
  • Influences client to refer new users, create new campaigns, and increase sales
  • Ability to shift priorities quickly and superior time management skills
  • Collaborates with Marketing, Inside Sales, Data and Development for best solution for client and supports a cooperative work environment      

You will possess most of the following:

  • 3-10+ years successful account management, sales or customer service experience.
  • Experience communicating to senior level clientele
  • Ability to articulate a visionary message
  • Proven track record of world-class customer service and sales
  • Demonstrated experience managing medium and large accounts
  • Keen understanding of solutions selling to enlist data-driven buying decisions
  • Experience using technology to improve business operations
  • Exceptional relationship development and management abilities
  • Extremely effective written, oral, and presentation communication skills
  • Demonstrated high degree of ethics and integrity
  • BA/BS Degree

Job Type: Full-time

Job Location:

  • Cleveland, OH

Required education:

  • Bachelor's

Required experience:

  • Account Management: 3 years